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中华养生保健 ›› 2023, Vol. 41 ›› Issue (23): 100-103.

• 调查研究 • 上一篇    下一篇

内蒙古自治区网约护士“互联网+护理服务”使用意愿及影响因素

白秀丽1, 冯蕊蕊2, 张凤联1,*, 靳夏3, 李宁4, 王砚丽2   

  1. 1.内蒙古自治区人民医院胃肠外科,内蒙古 呼和浩特,010017;
    2.内蒙古自治区人民医院护理部,内蒙古 呼和浩特,010017;
    3.内蒙古自治区人民医院急诊医学科,内蒙古 呼和浩特,010017;
    4.内蒙古自治区人民医院国际部,内蒙古 呼和浩特,010017
  • 出版日期:2023-12-01 发布日期:2023-11-21
  • 通讯作者: *张凤联,E-mail:1578048694@qq.com。
  • 作者简介:白秀丽(1990—),女,汉族,籍贯:内蒙古自治区呼和浩特市,硕士研究生,主管护师,研究方向:护理管理。
  • 基金资助:
    内蒙古自治人民医院青年课题(2022YN33)

The Current Situation and Influencing Factors of Online Appointment Nurses' Willingness to Use “Internet+nursing services” in Inner Mongolia Autonomous Region

BAI Xiu-li1, FENG Rui-rui2, ZHANG Feng-lian1, JIN Xia3, LI Ning4, WANG Yan-li2   

  1. 1. Gastrointestinal surgery, Inner Mongolia Autonomous Region People's Hospital, Hohhot Inner Mongolia 010017, China;
    2. Nursing Department, Inner Mongolia Autonomous Region People's Hospital, Hohhot Inner Mongolia 010017, China;
    3. Emergency Medicine Department, Inner Mongolia Autonomous Region People's Hospital, Hohhot Inner Mongolia 010017, China;
    4. The international department, Inner Mongolia Autonomous Region People's Hospital, Hohhot Inner Mongolia 010017, China
  • Online:2023-12-01 Published:2023-11-21

摘要: 目的 调查内蒙古自治区地区网约护士“互联网+护理服务”使用意愿现状分析其影响因素,为优化医院管理、进一步推动“互联网+护理服务”可持续发展提供实践依据。方法 选取来自内蒙古自治区7个盟、市,479名护士参加调查,采用一般资料调查问卷、护士“互联网+护理服务”的认知情况问卷、护士群体对“互联网+护理服务”使用意愿调査问卷进行调查。结果 91.65%的网约护士了解“互联网+护理服务”,52.40%网约护士正在使用,仅有10.02%网约护士每天都用;网约护士“互联网+护理服务”使用意愿总分(121.35±19.45),得分最高与最低的维度分别是良好的感知获益(5.39±0.78)与感知风险(3.52±1.11);护士的性别、年龄、文化程度、职称、工作年限、医院等级均对其无影响(P>0.05)。结论 内蒙古地区居家护理服务不成熟,“互联网+护理服务”开展率低,但网约护士开展“互联网+护理服务”积极性较强,完善培训体系,建立健全考核考评机制,推动“互联网+护理服务”发展。

关键词: 网约护士, 互联网+护理服务, 使用意愿, 影响因素

Abstract: Objective To investigate the current situation of the willingness of online nurses to use “Internet+nursing services” in Inner Mongolia and analyze its influencing factors, so as to provide practical basis for optimizing hospital management and further promoting the sustainable development of “Internet+nursing services”. Methods 479 nurses from 7 leagues and cities in Inner Mongolia were selected to participate in the survey. The general information questionnaire, the nursesʼ cognition questionnaire of “Internet+nursing service”, and the nursesʼ willingness to use the questionnaire of “Internet+nursing service” were used to investigate. Results 91.65% of online nurses knew about “Internet+nursing service”, 52.40% of them were using it, and only 10.02% of them used it every day. The total score of online nurses' willingness to use “Internet+nursing service” was (121.35±19.45). The score of good-perceived benefit dimension was the highest(5.39±0.78) and the score of perceived risk dimension was the lowest(3.52±1.11); The sex, age, educational level, professional title, working years and hospital grade of nurses had no influence on them(P>0.05). Conclusion Home nursing service in Inner Mongolia Autonomous Region is immature, and the implementation rate of “Internet plus nursing service” is low. However, online appointment nurses have strong enthusiasm to carry out “Internet + nursing service”. Improving the training system, establishing and improving the assessment and evaluation mechanism may steadily promote the development of “Internet + nursing service” in the district.

Key words: online appointment nurse, internet plus nursing service, willingness to use, influence factor

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